１２月１４日 経営者向け新サービス誕生！「現場力診断秘書サービス」
～ 真の経営課題と解決へのヒントが得られる ～ １２月１４日 経営者向け新サービス誕生！「現場力診断秘書サービス」 日本ビジネスマナー協会（所在地：東京都港区麻布十番／代表：松永 典子）は、相次ぐ企業の不祥事やトラブル増加で経営者が現場の実態を把握することの重要性を背景に、経営者のための「現場力診断秘書サービス」を２０１５年１２月１４日より東京２３区内で開始し、順次提供エリアを拡大致します。 本サービスは、小売業や飲食業などの接客を伴う業種・業態において、真のビジネスマナーを熟知した専門家が、店舗や企業に顧客として訪問し、現場の実態を顧客満足度の視点から調査。これまで当協会が培ってきたノウハウをベースに、企業ニーズに合わせてカスタマイズした内容で診断し、フィードバックいたします。現場からの報告だけでなく、第三者からの情報を考慮した現場の実態把握が可能となります。 企業の不祥事やトラブルを未然に防ぐ「転ばぬ先の杖」としての活用が期待できます。 【概要】 名 称：現場力診断秘書サービス 開始日：２０１５年１２月１４日（月） 内 容： CS専門家が企業
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